For service outside the United States, please follow the international warranty instructions. As you may know already, we had a database problem, which forded us to upgrade to a new version of the forums software. Cross ballpoint pen repair. The 'stop' never engages. Does the twist mechanism look like it can be removed from the lower pen barrel? By using our Services or clicking I agree, you agree to our use of cookies. By irisgottlieb in Workshop Repair. For assistance with repairing or servicing A. T. Cross watches, please follow the watch warranty instructions provided. It’s what hasn’t changed. https://drive.google.com/drive/folders/0B7b3e9PheAgXWFc2RkdULTBRWnM?usp=sharing, http://www.cross.com/contenttemplates/contentgeneral.aspx?cat_name=Warranty. Press J to jump to the feed. By irisgottlieb Follow. I have 2 washers, one gold, one black, and a spring, and of course the barrel and the rotating part. Cross pens have a lifetime warranty: http://www.cross.com/contenttemplates/contentgeneral.aspx?cat_name=Warranty. If you have any questions about our online warranty service, or any other questions about repairing or servicing your Cross products, feel free to contact a Customer Service Representative by email or by telephone 1.800.561.1621. Twist Cross ballpoint pen users benefit from its ease of use, limited lifetime warranty and sleek, professional design that compliments both men and women in the corporate world. Powered by Invision Community.

Return it to cross for repair/replacement. A. T. Cross Co. LLC © 2018. Additionally, all shipping containers and packing materials are discarded upon receipt. A subreddit dedicated to pens! However, we do not want you to miss our forums for too long, so as soon as we have a version which works well enough for most stuff, we will return back on-line again. Compared to another Cross pen, the threaded attachment piece sits higher in the barrel, and the refill end (the colored cap portion) sticks farther out of the barrel. Using the thumb and forefinger of your other hand, grasp the tip of the pen and twist gently. Because of this, the tip of the refill never extends from the tip of the pen (and wouldn't even if the twist mechanism were working). With a pen whose clip is not imprinted with a design or a brand name, this failure is relatively unimportant because replacement Z-clips are readily available. I added a link to photos in my original post. It's from one of those pretty standard pen/pencil sets, 12k gold-filled body, silver-colored tip, black end with gold central dot, tapered at both ends. I'm not familiar with the actual Cross pens, but I have made a few hundred of the kit version. 100,349. Reassembling A Cross Ballpoint Pen - posted in Repair Q&A: My wifes cross ball-point pen has come apart. Conversion and upgrade to the base forum software has succeeded now, and we will now start updating teh configuration and testing to see if everythign is alright.. My Cross gold ballpoint Century (mid '70s) twist mechanism is jammed, and I've no idea how to disassemble and repair it. We will try to replace as many as we can, so that we will eventually have a complete board liek we had before. The threaded attachment point that the refill screws into inside the barrel seems to have moved up in the barrel, farther from the tip of the pen. It sticks out so much that the end cap doesn't fully meet the grip piece. It's from one of those pretty standard pen/pencil sets, 12k gold-filled body, silver-colored tip, black end with gold central dot, tapered at both ends. 14.

So what's going on and how do I fix it? Thereafter we will start installing, settign up and testing the add-ons we need, like a Classifieds replacement and quite a few other ones. I have a vintage (~1982, made in the US) Cross ballpoint pen with a twist mechanism. I don't have special pen disassembly tools, but I do have a pretty extensive set of normal repair tools and can make do/get creative. Press question mark to learn the rest of the keyboard shortcuts. And we still make products unsurpassed in design and craftsmanship just as Richard Cross did one at a time and by hand. More by the author: About: Illustrator, observer, layman scientist, collector based out of Oakland, CA. In view of the fact that that the life of a pen can span generations and eventual damage can occur, reasonable repair charges will be levied for repairs other than mechanical failure. Edit: I know Cross has a lifetime warranty, but I'm not interested in getting a replacement. Cookies help us deliver our Services. For the best experience on our site, be sure to turn on Javascript in your browser. In view of the fact that that the life of a pen can span generations and eventual damage can occur, reasonable repair charges will be levied for repairs other than mechanical failure. I want to know what's wrong with the pen before trying to repair it/get it repaired, since that'll cost money and time. It doesn't feel loose or wobbly or anything. Adjusting your twist Cross ball point pen. As such, please do not use any containers and/or materials you wish returned. For the best experience on our site, be sure to turn on Javascript in your browser. November 4, 13:30 GMT / 08:30 DST, The Fountain Pen Network For a nominal handling fee (in applicable states), Cross will repair or replace your writing instrument or accessory as required and at our discretion. The Cross guarantee extends our assurance of a lifetime of writing pleasure to every owner of a Cross writing instrument through our warranty against mechanical failure, regardless of its age. All rights reserved. Page 1 of 3 - Cross Ballpoint Pen Disassembly & Cleaning - posted in Cross: Hi Folks, A newbie question for sure, but I haven't found an answer in my searches thus far. The FPN Admin Team A. T. Cross is proud to still be a part of the community we helped build. Download Favorite. [Here] (https://drive.google.com/drive/folders/0B7b3e9PheAgXWFc2RkdULTBRWnM?usp=sharing) are pictures of the pen. I had the same pen and they replaced it no questions asked. complete our online product warranty form. The 'stop' never engages. The Cross guarantee extends our assurance of a lifetime of writing pleasure to every owner of a Cross writing instrument through our warranty against mechanical failure, regardless of its age.

Ladies and gentlemen of the board, I have a vintage (~1982, made in the US) Cross ballpoint pen with a twist mechanism. The press-fit assembly is no longer together. It doesn't look like the twist mechanism can be easily removed. Note: Please use the Old Reddit design rather than the New Reddit as we haven't made it fully compatible, thanks! What we’re most proud of, though, isn’t all that’s changed since 1846. JavaScript seems to be disabled in your browser. Introduction: How to Reassemble That Pen That Came Apart in Your Backpack. Leads, erasers, ink refills, stylus tips, fountain pen nibs, emblems and other customized decoration are excluded from this warranty as well as damage caused from impact, unreasonable use, and obvious abuse. The pen has two problems: The twist mechanism just keeps going around. New comments cannot be posted and votes cannot be cast.

Please note, there is a $10.00 fee for shipping and handling. 8. Maybe some pictures would help as well. Headquartered in beautiful Providence, Rhode Island. To proceed at this time, please complete our online product warranty form and follow the instructions provided. The pen has two problems: The twist mechanism just keeps going around. Warmest regards, We were running over 50 add-ons for our board, with none of the old ones compatible with the new software, and many not available anymore either. Our quick and easy online process will provide detailed instructions on how to send in your item(s) for service. Hold your Twist ballpoint pen in the hand with which you write. As usual, we will keep you informed via this message box. Enjoys long walks through the woods and eating whole watermelons in one sitting. In the case that your writing instrument is no longer in production and cannot be repaired, Cross will replace your existing writing instrument with a comparable Cross product. Return it to Cross and have them look at it.

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